How credits work

Every time Renable does AI or rendering work on your behalf — writing ad copy, processing an image, rendering a template — it spends credits. Credits are an in-app usage budget, not a currency: they don't map to a dollar amount, and you can't buy them individually. Your subscription plan sets how many you get.

Two limits, both enforced#

Your plan gives you two credit limits that apply at the same time:

• A monthly limit — your overall budget for the month.
• A daily limit — a smaller cap that prevents a single day's activity from burning through your whole month.

An action only goes ahead if you have headroom under both limits. If you hit your daily limit, processing pauses for the rest of the day, even if you still have monthly credits left — and vice versa. The pause lifts at midnight in your organization's time zone; the work itself picks up at each catalog's next scheduled import after that, so allow up to an hour.

Your limits are the ones your plan lists, in every credit period — there's no separate starter allowance, so the first month's import and enrichment wave draws on the same budget as every month after it. If your plan's budget won't cover your catalogue, upgrade rather than waiting it out.

When your budget resets#

Your credit budget resets every month, on a cycle anchored to the day your subscription started rather than to the 1st of the calendar month. If you subscribed on the 14th, your credits reset on the 14th of each following month. That is the date the Billing page shows under your credit meter, and the date the out-of-credits notice names.

Credits are monthly even if you are billed annually: an annual plan still gets its budget back every month, on the same cycle.

Days and credit periods are counted in your organization's own time zone, which was captured when the organization was created and can be changed on the organization page — so your credits reset at midnight there, on your reset day. See managing your account and organization for where to find the setting.

Your credit period counts from the day you completed checkout — that is when your subscription starts, and your free trial is its first period. Your card is first charged later, when the trial ends 30 days after that. So the two dates are normally different: your credits reset on the checkout day of each month, and your first invoice lands 30 days after checkout, which is the same day of the month only when that month happens to have 30 days. Don't expect the reset and the charge to arrive together.

There's no self-serve way to top up credits mid-period. If you run out before your next reset, your options are to upgrade your plan (which grants more credits immediately) or wait for the next period. See what happens when you run out of credits for the details.

Where to see your balance#

Your current usage and remaining balance are always visible in-app rather than something you need to calculate:

• The Billing page has a Credits this period meter showing what you have used of your plan's budget, and a Credit usage chart below it breaking that usage down over time. If the budget is spent, a notice under the meters says what has paused — see what happens when you run out of credits.
• The Prompt workbench's Generate preview shows your estimated cost for a specific prompt run alongside your remaining balance before you commit to it — see what consumes credits.

Reading the Credit usage chart#

The chart on the Billing page answers "what did my credits go on". Each bar is one period of time — days over a short range, weeks or months over a longer one — and the colours split that bar up. Hovering a block tells you the days that bar covers, what the block is, and what it cost. Below it, the same split is a table with each row's share of the total. The table and the chart are in the SAME order — the first row is the block at the top of each bar — so you can read across between them. It is alphabetical to begin with; clicking either the name or the Credits header re-sorts both. Hovering a row highlights just its bars.

Group by decides what the colours mean:

• Usage type — the kind of work: templated images, background removal (v2), prompt-written text, Aimée conversations, and so on. This is the default.
• Subject — what the work was done FOR: a prompt, a channel, a catalog, a template. For the two kinds of work where a model is what varies, Aimée's conversational image and video generation, the subject is the model you picked. Subjects are nested under their usage type, so you can still read the chart by type.

A background remover's version is part of the usage type rather than the subject, so image processing tells you which catalog the credits went on and which version ran, in one row. See what uses my credits for the full list.

• Project — which project the work belonged to. Some work isn't tied to a project at all, and it gets its own row.

Three filters narrow the view — Project, Usage type and Subject — and Period switches the range: this period, the last 30 days, the last 3 months, the last 12 months, or a custom range. Choosing Custom range adds From and To dates, filled in with the range you are already looking at so you can narrow from there; usage can be shown for at most two years at a time. You can also drag across the chart to zoom into a range, which sets the same two dates.

While you're looking at the current period, the header carries a pace line: roughly how many credits a day you are spending, and what that adds up to by the time your credits reset. The shaded days at the right are the rest of the period, which hasn't happened yet. A day on the chart is one of your organization's days, midnight to midnight, so today is today there rather than on your own clock.

Usage from before the breakdown existed#

Renable started recording the usage type, project and subject on every credit charge partway through. Older usage has no subject or project recorded, so it cannot be broken down by either: it is drawn hatched and grouped under its own heading in the table, and any filter leaves it out. The chart says so and tells you how many credits it left out, so a shrinking total is never a surprise.