Plans and limits

Every Renable plan defines a set of limits alongside its credit budget: how many feed items you can import, how many catalogs you can connect, and how many channels you can run. Understanding how these interact helps you avoid surprises as you grow.

What plans limit#

• Credits — your monthly and daily AI/rendering budget. See how credits work.
• Feed items — the total number of rows you can have imported across all your catalogs. A feed item is one product in one catalog, so a product you sell in three markets through three catalogs uses three of them — this limit is not a count of distinct products. See Feed items vs. products.
• Catalogs — the number of active product-feed sources you can connect.
• Channels — the number of feed exports (to Meta, Google, TikTok, and so on) you can run.
• Uploaded storage — the total size of files you upload yourself (images, videos, audio, fonts, and PDFs — for example Studio assets, project content, and chat attachments). Individual uploads also have per-type size caps: images up to 20 MB, videos and audio up to 100 MB, fonts up to 10 MB, and PDFs up to 25 MB.

Plan tiers, prices, and the specific limits attached to each change over time, so this article doesn't list them. See current tiers, pricing, and exact limits at /billing/plans, and check your own usage against your limits as described below.

The smallest plan is Free, and it's the one plan you can't sign up on: it is open to organizations that have had a paid plan or a free trial before, whether it is still running or has ended — and each person can have one organization on Free. See manage your subscription.

What happens when you hit a limit#

Limits behave a little differently depending on which one you hit:

• Catalog and channel limits block the action. Trying to add another catalog or channel beyond your plan's allowance shows a message telling you you've reached your limit, with a prompt to upgrade.
• The feed item limit caps feed import instead of blocking it. If your combined catalogs bring in more feed items than your plan allows, import continues up to the limit — the excess simply isn't imported, and the catalog's Notes and events section records a warning saying how many it managed to import. There's no error dialog at the moment a row is skipped, so if products you expect are missing, check that warning first. Feed items are counted after your catalog's rules run, so products an Exclude product rule drops never count against the limit.
• The storage limit blocks further uploads. When your uploaded files reach your plan's storage allowance, new uploads are rejected with a message showing your usage — upgrade your plan or contact support to increase it. Files your catalogs import automatically (product images from your feed) don't count against this limit; only files you upload yourself do.

If you have multiple plan items#

If your organization has more than one active plan or subscription line item, limits are summed together — your effective feed item, catalog, channel, and credit limits are the total across all of them, not the limit of a single plan.

Checking your usage#

The Billing page carries all four of the limits that move, as a row of meters under Usage this period: feed items, catalogs, channels and credits this period, each as what you have used of what your plan allows. A meter turns amber as it fills and red once it is full, and it carries a line underneath only when there is something to do about it — for instance when your catalogs hold more feed items than your plan imports.

Credits additionally have a running view over time: the Credit usage chart below the meters, which breaks your spending down by usage type, by subject and by project. See how credits work for how to read it.

Two other places carry the numbers:

• Feed items, per catalog and per project — each catalog's page shows how many products it holds, and a project's Overview shows the feed item count across that project's catalogs.
• Feed items, when you're already over — the catalog's Notes and events section carries the warning, naming how many it could import and what your plan allows.

Adding a catalog or a channel past the limit is blocked with an upgrade prompt, so you'll be told at the moment it matters.

Visit /billing/plans to compare plans or upgrade.